FAQs

Question & Answer about our services

Technical Questions

Our Hosting Features
  • DDoS Protection
  • Multiple locations
  • LiteSpeed Webserver + Cloudlinux O.S
  • Instant Activation
  • 24x7 support
  • DDoS Protection
  • SSD Storage
  • Instant Activation
  • Linux/Windows O.S
  • Start/Stop/Restart & O.S Reinstallation Console
  • rDNS Support
  • U.S & Germany
  • Weekly Backups
  • Anytime Data Restore
  • SSD Drives Powered Server
  • AMD & Intel Processors
  • Free cPanel Migrations
  • Free Plesk Migrations
  • O.S Reinstall, Control Panel Installations
  • Basic server optimisation, patching & hardening
  • Basic setup of Applications & Firewall

General Questions

Is Renewal Cost is same at the time of order ?

Yes, Price will be remain same at the time when you renewal back without any hidden charges.

Your account will be activated instantly at time of order, Just make sure your payment is complete. Once your payment is confirmed then your account will Activate instantly and you will receive login details on your Registered Email on HostMental.

Yes, Free Domain Registration available for 1 Year with any Shared, Reseller Hosting Plans. Just Make sure you need to order domain at the time of checkout (available free domain with 1,2,3 Year tender only)

Yes, all plans contains Free SSL powdered by Let’s Encrypt.

Our team available 24x7 for you at live chat, call, support ticket & e-mail. In rare cases we takes time upto 24-48 hours (Includes Holiday's).

Payments Questions

How i get back my Refund from HostMental ?

You will receive your Refund in your Original Payment mode.

We accept payments through PayPal, Paytm, Credit Card, Debit Card, UPI, Net Banking and Bank Transfer.

Our all services will deploy instantly after payment will verified. Sometimes by mistake payment will complete but users browser maybe be refreshed due to low memory or gateway issue then at that moment you can contact us with your Payment Details & we will activate your account after verify your payment.

Yes, We accept Bank Transfer but make sure bank payment takes times to receive to us, at the moment you can send payment before 4-5 days to avoid any type of suspension or termination. You can also pay online by Card/UPI/Netbanking to renewal the service faster.

Contact us anytime by email, call, chat, support ticket. You will receive your answer as soon as possible